Mirroring: It is a shorter and simpler technique of reflective listening and it implies repeating the key parts of the message, word for word. This is usually an effective way for both you and the listener to see if you properly understood the message. Paraphrasing: it involves listening to the speaker and using your own words to reflect what they said. There are two main techniques used for reflective listening. Responding to their message by reproducing their own thoughts and feelings, as they expressed them through their voice, tone, posture and gestures The main elements of reflective listening are:įocusing on what the other person has to say and trying to understand what they are trying to communicate through words, tone of voice and non-verbal cues
As opposed to most conversation techniques, which typically require the listener to provide a response to the speaker's message, reflective listening requires the speaker to be able to reflect the speaker's ideas and feelings as accurately as possible. Reflective listening is a communication technique in which the listener tries to understand the speaker's idea and then communicates it back to them to confirm it was understood correctly. In this article, we discuss what reflective listening is, why it's important, what the steps are for achieving it and also provide concrete examples. Reflective listening is therefore a valuable skill, but it requires practice.
#EXAMPLE OF ACTIVE LISTENING PROFESSIONAL#
Regardless of your professional context, practicing reflective listening can have a significant impact on your ability to understand other people's messages and ideas. Reflective listening can improve communication by increasing the listener's understanding of what the other person has to say.
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